GLASS: SOME SPECIAL NOTES
---Hehr's Limited Warranty does not cover glass defects in
windows after they are installed and shipped from our customer's factories.
This means that our customers may reject for actual defects (scratches &
gaseous inclusions) at the time of installation. After that, handling and
shipment can cause damage, for which Hehr is not responsible.
---"Mirrored" or Solarcool™ Glass can create a special set of
problems. This is because the mirrored face highlights any surface
defects. It is for this reason that Hehr will not accept rejects for
this glass when the mirrored face is outward. Moreover, the glass
manufacturer specifically recommends that the mirrored surface be inward for
---Cleaning Glass: Apply straight mineral spirits to a
clean, soft cloth and wipe the glass. Dry with a clean cloth. Next,
clean the glass again, using a clean cloth with a 50-50 mix of water and a
household window cleaner like Windex™ or GlassPlus™. If there is
still a residue, remove it with rubbing alcohol and dry.
---Glass Replacement: All glass, including any type of safety
glass, carries some potential of danger in handling. Always use
protective eyewear and gloves, in a well lit area when working with glass.