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---Hehr's Limited Warranty does not cover glass defects in windows after they are installed and shipped from our customer's factories. This means that our customers may reject for actual defects (scratches & gaseous inclusions) at the time of installation. After that, handling and shipment can cause damage, for which Hehr is not responsible.

---"Mirrored" or Solarcool Glass can create a special set of problems.  This is because the mirrored face highlights any surface defects.  It is for this reason that Hehr will not accept rejects for this glass when the mirrored face is outward.  Moreover, the glass manufacturer specifically recommends that the mirrored surface be inward for vehicular applications.

---Cleaning Glass: Apply straight mineral spirits to a clean, soft cloth and wipe the glass. Dry with a clean cloth.  Next, clean the glass again, using a clean cloth with a 50-50 mix of water and a household window cleaner  like Windex or GlassPlus.  If there is still a residue, remove it with rubbing alcohol and dry.

---Glass Replacement: All glass, including any type of safety glass, carries some potential of danger in handling.  Always use protective eyewear and gloves, in a well lit area when working with glass.






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